Need some help? Want some advice? You're in the right place.
Good news! Most problems are easily fixed

If you're having a problem with your Rugged product, the first step is to consult your product manual. Please scroll down and click on the installation manual link below. If you can't find the answer here, try our Live Support Assistant (click on the icon at the bottom of the screen to get started).

Otherwise, your first contact should be the distributor from which you purchased your product in the first instance. 

If you cannot find the solution to your issue here, please contact us using the form below or

Call or WhatsApp us on: +44 (0)7927752244 

Email us:

Our service team are available Monday to Friday from 8-6pm UK time (0300 - 1300 EST). At weekends, we will endeavour to respond within 4 hours during 8am-10pm UK time (0300 – 1700 EST), and will do our best to diagnose and assist you to solve the problem. Please be aware that some issues may have to wait until 8am on the following Monday to be addressed.

Support Videos

Please see our support videos below.

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